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Reedsburg Area Medical Center

Lean-led master planning for the future

EUA worked with Reedsburg Area Medical Center to generate a campus-wide master plan. Using a Lean-led design process and value stream mapping, EUA facilitated meetings with key stakeholders, hospital administration and board members to develop and present four different options to create a healing, patient-centered environment.

With the use of visioning sessions, the team identified the project goals as creating an inpatient unit with private rooms, constructing a new central utility plant with new mechanical systems and updated laboratory and pharmacy departments. Key drivers determined through the master planning process were operational efficiency, patient privacy and dignity, improved way-finding, and front and back of house separation. EUA led value stream mapping sessions that helped the stakeholders determine the ideal inpatient admission and discharge process. The selected master plan option also proposed re-alignment of city roads to create space on the hospital campus for a future building addition and additional parking spaces.