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Froedtert & MCW Orthopaedic, Sports + Spine Center

Purposeful flow to improve staff and patient experience

The Froedtert & Medical College of Wisconsin health network partnered with the Wisconsin Athletic Club (WAC) to bring a state-of-the-art sports medicine and fitness facility to Menomonee Falls and the surrounding communities. EUA used a lean-led design process, beginning with a stakeholder visioning session, followed by touring the existing clinics to observe processes and flows. 

The new clinic design supports strategic operational processes including central registration, as well as exam pods with central team work areas to support a team based approach to patient care. Exam rooms have separate patient and staff entries to improve flow and standardized to improve staff efficiency and patient flow. This new facility offers a one stop shop for health and wellness.

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