Exploring how the pandemic has impacted U.S. healthcare by looking at it through the lens of healthcare customers.
Across the U.S., COVID-19 has disrupted “normal” ways of living, working and interacting. The ways we perceive, use and deliver healthcare are no exception. Join EUA as Andrew Rebhan, Advisory Board Expert Partner, examines the pandemic’s impact on U.S. healthcare by looking at it through the lens of healthcare customers – namely, patients, physicians, IDNs and payers. Within this framework, we’ll spotlight the key emerging trends worth watching in the short-to-medium term, what we refer to as a “COVID-mediated” world. Attendees will gain a greater appreciation for customers’ anxieties and challenges, as well as a window into their risk mitigation strategies and adaptations. We’ll close with some thoughts about potential business implications and customer engagement.
Date + Time: Tue, May 25, 2021 from 11:00 AM - 12:00 PM CDT