Supporting clients through employee engagement to navigate change
Office changes can be an exciting experience to be part of it, but the transition can also be difficult. Whether big or small, altering the physical environment impacts the people within the space; and when approached in a thoughtful manner, it can foster employee acceptance and even advocacy. By anticipating challenges and implementing a change management strategy specific to the built environment, our process helps employees feel involved, influencing the level of enthusiasm and support around the project. Having navigated the waters of facility changes with many clients, we’ve found the single most important factor to success is communication with staff during the design process. Once a vision is set, it can be supported through functional space planning and regular communications with employees to ensure the design aligns with their needs and desired culture.
As we lead clients with change management services from strategy through design, we intentionally provide tools and resources to support employee engagement goals, establishing up front the purpose and intentions of the new space. By doing this we help our clients understand, visualize and articulate the why behind their design, with transparent communication milestones intended to elevate the levels in which employees embrace the change happening in their physical work environment.
A few tools we may use during the change management process:
- Change Management Strategy Planning
- Town Halls
- Survey + Analysis
- Mockups + Testing
- Websites + Content
- Tours + Virtual Reality
- Special Events
- Video + Video Messaging Clips
- Welcome to the Workplace Booklets